Think Forward
#Listening carefully to others, without judgement, interruption and, if possible, in an unbiased manner, #active listening, #Demonstrates an understanding of what lies behind the concepts of active listening and non-verbal communication , #apply active listening techniques, #Encouraging self-confidence and demonstrates [a framed] flexibility in cultural and communicative behaviour, #Self-reflecting to determine own feelings and emotions and understands their impact on others, #determine energy needs, #Being attentive to body language, #analyse body language and appearance